If we have assessed you and you meet the criteria, we can issue equipment, free of charge.
No, but we can advise you where to visit or who to contact regarding buying or hiring equipment or furniture.
You can refer yourself, or you can refer a family member or friend, if you have their permission.
We allow 45 minutes for an assessment. If there is only one thing you need advice on e.g. toilet frames, it will be a lot less. If you think you are going to need longer, please let us know when booking the appointment, and we will try to accommodate you.
The initial assessment is usually carried out at HCIL. Following this, we may need to visit you at home e.g. to measure where a grab rail needs to be fitted.
No, we do not have mobility scooters, but we can research information for you if you need it.
No, but we will signpost you to organisations that do.
Yes, if you have had an assessment and the Occupational Therapist recommends that you need major adaptations to your home, through a Disabled Facilities Grant, she will complete the necessary paperwork and pass it to the London Borough of Hillingdon.
Yes, there are 8 disabled parking spaces for blue badge holders. If you do not have a blue badge, but are not able to walk from a parking space in the surrounding roads, please let us know.
Yes, we have ‘high back’ chairs and riser recliner chairs for people to try. We can also measure you to advise what size chair you need and what features you would benefit from. We do not supply or sell high back chairs.
On occasions we can provide short portable ramps (suitable for a low step). We do not supply ‘threshold’ ramps or permanent or semi-permanent ramps, but can give information about ramp suppliers and if applicable can assess for permanent concrete ramps through a Disabled Facilities Grant.